Zumiez.com respects our customers' right to privacy online and the concerns of
parents for their children visiting our site. We keep detailed customer
information confidential, with a few exceptions noted below. Please read the
following privacy policy to understand how your personal information will be
used and treated as you make use of our online offerings. Please note that this
policy might change from time to time, so you should check back here
periodically.
Zumiez encourages parents and guardians to spend time online with their
children and to participate in the activities offered on its site. No
information should be submitted to or posted at Zumiez.com by guests under 13
years of age without the consent of their parent or guardian.
Personal Information Privacy
Zumiez will take all appropriate steps to keep your personal information
confidential. Those steps include limiting access to client information
databases, communicating this policy statement to all Zumiez employees, and
establishing and enforcing penalties for violating this statement.
Zumiez will not sell, rent, or give away our customers' personal information to
other companies for them to use in selling others' products or services. We do,
however, sometimes contract with other companies to market or advertise
products or services. We may share customers' e-mail addresses and information
with third party sponsors that are working together with Zumiez for marketing
and promotions. If you would like to make sure that we do not share your e-mail
address or other customer information with any third parties, just send an
e-mail message to help@zumiez.com
and please type "no third parties" in the subject line of your e-mail.
We gather personal information from our customers so we can better develop our
relationship with those customers. Occasionally, we seek customer comments on
our products and services. These comments allow us to determine which products
and services our customers should be made aware of based on their specific
needs.
We may communicate with our customers via e-mail or other online delivery
devices only if the customer agrees to receive those communications. Customers
who believe they are receiving our communications in error or no longer want to
receive them, should inform us and we will promptly remove those clients' names
from our mailing lists.
Asking for Your Information
Personal Information is collected primarily by specifically requesting it from
you. Generally this occurs when you register at the site, request a service,
place an order, or enter an online contest or sweepstakes. We will sometimes
ask customers for personal information such as your name, address, e-mail
address, occupation, hobbies and other details. Providing us your information
will simply help us offer products and services that we think you'd like to
hear about. When you choose to give personal information to us over the
Internet that we or our business partners may request, we will endeavor to
inform you how we will use the information.
Security - Credit Card Information
We currently use the Secure Sockets Layer (SSL) protocol to safeguard your
information, including your credit card number, during online transactions. We
believe SSL to be a very safe encryption method. You can tell you are using the
Secure Socket Layer encryption when a gold or blue padlock appears in the
corner of your Netscape or Microsoft browser. In the extremely unlikely event
that we ever do suspect a customer's credit card number has been intercepted,
we will immediately notify the customer.
Use of Cookies
Our site uses cookies to count and track site visits anonymously. A cookie is a
small piece of data that many Web sites write to a file on your hard disk. A
cookie can contain data like an ID number used to track what pages are visited.
A cookie cannot by itself be used by a Web site to obtain personal information
about the user or to read information from your computer other than that which
has been voluntarily provided by you or is contained in cookies given by the
same Web site. Zumiez only uses cookies to keep track of items you put into
your shopping cart, to tell us whether you have visited Zumiez previously, and
to help us determine whether you came to Zumiez from a particular Internet link
or banner advertisement. We never save passwords or credit card information in
cookies. The use of cookies is an industry standard -- you'll find them at most
major Web sites. If you prefer not to receive cookies on Zumiez.com, you can
set your browser to warn you before accepting cookies and refuse the cookie
when your browser alerts you to its presence. You can also refuse all cookies
by turning them off in your browser. You do not need to have cookies turned on
to use any area of Zumiez.com.
By using this site, you signify your agreement to the Zumiez.com Privacy
Statement and Terms and Conditions.
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